When you're looking for a service center you can trust, it's imperative to ask your service tech specific questions to alleviate your concerns. Your car is an important investment not only for your daily New Jersey drive, but also for your future selling options. Keeping it as new as possible is key and having a trusted technician allows that to happen.
If this is your first service appointment, here are a few questions you should ask your technician.
- What Certifications do You Have? While all of our technicians are certified by the brand they repair here at Paul Miller Auto Group, it's still a good idea to see what type of certifications the technicians have specifically.
- What are my Repair Options, and can You Explain Each? - It's good to know what all of your options are. Some mechanics will go right for the most expensive option without giving you a choice. It's a good idea to ask about all of your choices and discuss which one would be best.
- Will my Estimate be Free, and can I get a Written Estimate? - Some garages charge you for the diagnostic exam, so be sure to ask in advance how much it will be or how they charge the fee. You'll also want to ask for a written estimate with the technician's signature. This gives you something in writing just in case you need it.
- Will You Call me with any Unexpected Issues? - Make sure that the technician will keep you informed throughout the repair process. This will deter any surprise bills or prices from occurring.
- Are the Parts and Services Under Warranty? - Some service centers use genuine OEM parts that may be under warranty. This will help you spend less if the part needs to be repaired later on down the road.
Contact Paul Miller Auto Group to Schedule Your Next Appointment with Our Expert Service Technicians
Here at Paul Miller Auto Group, we have many service centers available for every Parsippany, West Caldwell, Bernardsville, or Wayne, NJ, area driver. Feel free to talk to our team and ask us any questions you may have.